At TryGo Travels (Pvt.) Ltd., we prioritize the protection and confidentiality of our customers’ personal information. This Privacy Policy elucidates the methods we employ to collect, utilize, and secure your information when you engage with our travel services. By utilizing our services, you signify your agreement with the practices outlined in this policy.
Information We Collect
During your interactions with our website, we may gather the following information:
- Personal identification information: This includes details such as your name, email address, and phone number, voluntarily provided during the registration or booking process.
- Payment and billing information: Essential for processing orders, this includes credit card details, handled securely by reputable third-party payment processors.
- Browsing information: Automatically collected through cookies and similar technologies, this encompasses your IP address, browser type, and device information.
Use of Information
We may utilize the collected information for the following purposes:
- Order processing: To fulfill your travel bookings, manage reservations, and facilitate travel-related services.
- Communication: To engage with you regarding your travel plans, provide customer support, and address inquiries or requests.
- Personalization: To enhance your travel experience by offering relevant recommendations and promotions based on your preferences.
- Improvement: To refine our website, travel offerings, and services based on your feedback and usage patterns.
- Security: To detect and prevent fraud, unauthorized activities, and misuse of our travel platform.
Information Sharing
Respecting your privacy, we do not sell, trade, or transfer your personal information to external parties without your explicit consent, except in the following scenarios:
- Trusted service providers: We may share your information with third-party service providers assisting us in website operation, payment processing, and travel service delivery. These providers are bound by contracts to handle your data securely and confidentially.
- Legal requirements: We may disclose your information in compliance with the law or in response to valid legal requests.
Data Security
Employing industry-standard security measures, we safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We employ cookies and similar technologies to enrich your browsing experience, analyze website traffic, and gather insights into your preferences and interactions. You have the option to disable cookies through your browser settings, but this may impact certain features and functionality of our travel platform.
Changes to the Privacy Policy
We retain the right to update or amend this Privacy Policy at any time. Any alterations will be posted on this page with a revised “last updated” date. We recommend reviewing this Privacy Policy periodically to stay informed about our information practices.
Contact Us
For questions, concerns, or requests pertaining to our Privacy Policy or the management of your personal information, please contact us using the information provided on our travel platform.