TRYGO TRAVELS · LEGAL
Privacy Policy
Last Updated: August 2026
At TryGo Travels (Pvt) Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you use our website, request a quotation or book our transportation services.
Information We Collect
We may collect your name, email address, phone number, company name, pickup and drop-off locations, tour dates, itinerary, passenger count, payment-related records and any other information you voluntarily provide. We may also collect limited technical information such as IP address, browser type, device information and website usage data.
How We Use Information
- Preparing quotations and processing bookings
- Coordinating drivers, vehicles and travel arrangements
- Providing customer support and booking updates
- Improving our website and services
- Preventing fraud and meeting legal obligations
Payments
TryGo Travels does not store full debit or credit card details on its website. Where online payments are offered, they are processed through trusted third-party providers.
Information Sharing
We do not sell or rent personal information. Information may be shared only where necessary with assigned drivers, fleet coordinators, payment providers, technical service providers or government authorities where legally required.
Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Cookies and Third-Party Services
Our website may use cookies and services such as Google Maps, Google Analytics, Google Reviews, WhatsApp, Facebook, Instagram and YouTube. These providers may process information under their own privacy policies.
Data Retention and Your Rights
We retain information only as long as necessary for service delivery, accounting, legal obligations and customer support. You may request access, correction or deletion of your personal information where legally permitted, or withdraw consent for marketing communications.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.
Contact Us
TryGo Travels (Pvt) Ltd.
Email: info@trygotravels.com
Phone / WhatsApp: +94 74 219 8533
Head Office: No. 22/3, Bagathale Road, Colombo 04, Sri Lanka
Operations & Fleet Yard: Seeduwa, Sri Lanka
Website: www.trygotravels.com